Terms and Conditions

1

Usage of Service
Understand how our services will be used to improve your premarital journey.
Get insights into how you can utilise the resources available to you.

2

Responsibilities
Learn about the responsibilities involved in using our premarital consultation services.
Understand the mutual commitments required for a successful premarital experience.

3

Eligibility
To use our e-commerce services, you must be at least 18 years old and have a valid payment method. Certain product purchases may have additional age restrictions.

4

Pricing and Payments
All prices displayed on our website are in INDIAN C and include applicable taxes. Payment must be made in full at the time of purchase using an accepted credit or debit card. Please note that for orders placed on the Mellon Wellness website, payment using the NEFT/RTGS method should only be made after placing the order.

5

Order Processing and Delivery
We aim to process and ship all orders within 2-3 business days. Delivery times may vary depending on your location and shipping method selected. Expedited shipping is available for an additional fee.

6

Returns and Refunds
Request for Refund is available only 1 hour before the service is initiated please send email to dr.masood@mellonwellness.com
Refund money will be credited to your account in 5-7 working days

7

FORCE MAJEURE
We will not be liable for any delays in delivery or failure to perform any of our obligations under these Terms by reasons, events or other matters beyond our reasonable control.

8

INDEMNIFICATION
You are solely responsible for any user-generated content you submit on our website. You agree to indemnify Mellon Wellness for any damages or claims resulting from your content.

9

LIMITATIONS OF LIABILITY
UNDER NO CIRCUMSTANCES WILL Mellon Wellness BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS THAT RESULT FROM YOUR PURCHASE OF ANY PRODUCTS ON Mellon Wellness.com, EVEN IF MELLON WELLNESS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10

BUSINESS AND ORDER VERIFICATION
We may use the business name, address, VAT/ CST/ CIN number and any other information you provide about your organization or users or that we may request or determine is necessary to verify accuracy and eligibility for MELLON WELLNESS. We may make, directly or through third parties, inquiries to validate information that you provide to us.

11

Disclaimer
While we strive to provide accurate product descriptions and pricing information, errors may occur. We reserve the right to cancel any order due to inaccuracies or omissions. Please review your order carefully before making a purchase.